| ID | Severity | System | Open | Owner |
|---|---|---|---|---|
| INC-4821 | P1 | Payment Gateway | 02:14 | SRE |
| INC-4819 | P2 | Email Service | 04:38 | PlatformOps |
| INC-4815 | P2 | Inventory Sync | 11:22 | DataEng |
| INC-4810 | RESOLVED | Auth · OIDC | — | SRE |
| INC-4808 | RESOLVED | Reporting API | — | BackEnd |
| Workflow | Status | Volume / mo | Hours saved | $ value | Trend |
|---|---|---|---|---|---|
| Invoice ingestion & coding | LIVE | 8,420 | 412 | $24.7K | |
| AR reminder & chase | LIVE | 1,240 | 96 | $5.8K | |
| Vendor onboarding KYC | LIVE | 182 | 74 | $5.2K | |
| Contract review (first pass) | PILOT | 48 | 62 | $6.2K | |
| Support ticket triage | LIVE | 4,610 | 238 | $14.3K | |
| Month-end JE staging | SCALING | 320 | 54 | $4.1K | |
| TOTAL · 30 days | 14,820 | 936 hrs | $60.3K |